What Time Does My Bin Get Delivered?
All bin deliveries are made between 8 AM - MIDDAY on your delivery date selected unless separately arranged. If you would like to arrange a set delivery time please call our team on 1800 927 833. If possible please provide at least 24 hrs notice.
What Time Does My Bin Get Collected?
All bin are collected between 8 AM - 4 PM on your collection date selected unless separately arranged. If you would like to arrange a set collection time please call our team on 1800 927 833. If possible please provide at least 24 hrs notice.
Do I Need To Be Present When My Bin is Delivered & Collected?
No you do not need to be present when your bin is being delivered or collected. If you have any special delivery instructions please ensure you include these at 'Step 5. Summary and Payment' of the booking process.
What Size Bins Do You Have?
Our skip bins come in 6 convenient sizes to choose from— 2m³, 3m³, 4m³, 6m³, 8m³, 10m³.
Click here to find about more about our skip bin sizes.
Do The Skip Bins Have A Door?
Most of our skip bins do have access doors for wheelbarrow use, however, some do not. Please inform us if you require a bin with a door at time of booking.
What Level Can I Fill The Skip Bin?
The skip can be filled level to the top of the skip bin only. Any overloaded skip bins will not be collected and we may have to remove the excess items in order to transport the skip bin safely.
Due to Department of Transport licensing weight restrictions, 8m³ and 10m³ bins can only be filled with rubble and sand to the marked line of the bin. This equates to 6m³ of rubble and sand and the balance of other general waste.
Can I Move The Skip Bin ?
No, once the driver has placed the skip bin they must not be moved by yourself or any vehicles. We will endeavour to place the bin in the required location as requested on your order however if this is not possible due to obstructions, we will place the skip bin as close to required location as possible.
Do I Need a permit?
If the bin is placed on your property no permit is needed however if you are wanting the bin to be placed on public right of way, road or parkland you will need to contact your local shire to organise a permit.
What Can’t I Put Into The Bin?
Please see our full list of what you CAN and CAN NOT put in your skip here.
Note that we can accept mattresses however there may be an additional charge. Please speak to us first if you intend to dispose of mattresses.
Anything that is hazardous or toxic is not allowed to be put in any bin this includes:
- Tyres or other car parts
- Chemicals or drums
- Paint, oils or liquids
- Gas/aerosol canisters or explosive material
- Food stuff
- Medical waste
- Dead animals